DEFINITION: Sub·lime (adjective)
Of such excellence, grandeur, or beauty as to inspire great admiration or awe.

At Sublime Salon in Berkley Heights, NJ, you’re not just entering a hair salon—you’re experiencing the results of Susanne Cordillo’s entrepreneurial vision. Her journey from a small 750-square-foot salon to a thriving business with self-described “Brooklyn warehouse chic vibes” showcases her dedication and drive.

Susanne’s story starts with a childhood dream and family support. From a young age, she was drawn to hairstyling. By 18, she was studying cosmetology, and by her early 20s, she was working in her first salon. She decided to open her salon at 26 with the encouragement of loyal clients. Many of these clients have stayed with her, illustrating the strong relationships she’s built. “That was very special, and I still have some of those clients today–and their children!” says Susanne.

Over the years, Susanne expanded Sublime Salon from its initial location to include spa services like massages and facials. (However, to keep pace with evolving client demands, the salon is refocusing on hair services and gradually phasing out facials and massages while continuing to offer nails and waxing.) Her commitment to staying ahead of industry trends drove this growth. In the early 2000s, she embraced the spa scene's rise and even consulted on spa design in Brooklyn, showcasing her expertise and adaptability.

Mentorship has played a significant role in Susanne’s journey. Mickey Guinta, a skincare expert and owner of the brand Avancé, provided essential guidance as Susanne expanded her business. This mentorship influenced Susanne’s approach. She now fosters a similar spirit of collaboration and learning within her team.

When it comes to being a business owner, Susanne emphasizes the need for adaptability. “Priorities are constantly changing to stay current and on top of trends,” she says. “Reinventing the business and myself every few years is crucial.” This adaptability helps maintain a strong, positive salon culture.

Sublime Salon’s culture reflects Susanne’s leadership. She values continued education and professional growth, with a team of 11 known for their professionalism and dedication. Many employees stay for years, contributing to the salon’s reputation for consistency. “I recently had some of the team retire but have had team members for 25 years, which is attributed to how the business is run,” says Susanne.

Success for Susanne means earning and maintaining client trust. “My clients have faith in me and my advice,” she explains. Building strong relationships has been key to her business's success.

Susanne advises the next generation of women entrepreneurs to “Believe in yourself.” Despite early challenges, her resilience and positivity have driven her success. “It was hard being a female building my own business. You must be positive and keep moving forward. You'll come out ahead,” says Susanne. She hopes young women learn the importance of a strong work ethic, goal setting, and work-life balance.

Susanne Cordillo’s story is a powerful example of how passion, perseverance, and support can lead to significant achievements. Her legacy extends beyond Sublime Salon, influencing and inspiring others on their entrepreneurial journeys. And on the days when Susanne needs a boost, she turns to Queen’s "We Are the Champions" for a pick-me-up.